Frequently Asked Questions

Common signs include an itchy scalp, frequent scratching, a tickling sensation in the hair, or small eggs (nits) attached to the hair strands. However, some children have no symptoms at all.

The best way to confirm an active infestation is to find live lice. If you’re unsure what you’re looking for, our trained technicians can perform a thorough professional lice screening.

Head lice spread mainly through direct head-to-head contact. This commonly happens when children play together, hug, take selfies, or participate in activities where their hair touches. Good to know: Lice cannot jump or fly. They crawl from one person’s hair to another, and having lice has nothing to do with poor hygiene.

Absolutely! Head lice can live in clean or dirty hair. Washing your child’s hair regularly does not prevent lice, and ordinary shampoo does not reliably eliminate an infestation. Anyone can get head lice, regardless of personal hygiene or hair type.

Lice are tiny, living insects that crawl through the hair and feed on blood from the scalp. Nits are lice eggs that attach firmly to individual hair strands, usually close to the scalp. Unlike dandruff, nits do not brush away easily.

First, don’t panic! Head lice are common and treatable.

Check other family members, avoid sharing brushes and hair accessories, and begin an appropriate lice treatment. Careful combing and follow-up checks are important to make sure the infestation has been resolved.

If you prefer professional assistance, Orange Cross Lice Removal can help with lice screening, removal, and guidance for caring for your child’s hair afterward.

Yes! According to the CDC, children with head lice do not need to be sent home early. They can return to class after beginning appropriate treatment.

Some schools may have different policies, so it’s always helpful to check with your child’sschool.

No! A major housecleaning is unnecessary because head lice survive for only a short time away from the human scalp.

Focus on washing pillowcases, bedding, towels, and clothing used during the two days before treatment. Use hot water and high heat when appropriate, and vacuum areas where your child frequently rests.

There is no need to use insecticide sprays or fumigate your home.

Yes. Lice may return if some survive the original treatment, newly hatched lice remain, or your child has another head-to-head exposure.

This is why following the treatment instructions and checking the hair afterward is so important.

At Orange Cross Lice Removal, we emphasize careful screening and follow-up care to help families manage recurring lice concerns.

Although no product or routine can guarantee complete protection against head lice, a few simple habits can help reduce exposure.

Encourage children to avoid direct hair-to-hair contact, keep long hair tied back when practical, avoid sharing brushes and hair accessories, and check their hair regularly when lice have been reported.

For families who enjoy a consistent hair-care routine, our Orange Cross The Mint Spray is a peppermint-based daily hair-care option. It can be incorporated into your child’s regular grooming routine but should not be relied on to prevent or treat a lice infestation.

Both approaches can be effective when performed correctly. However, removing lice and nits at home can be time-consuming, especially for parents dealing with long, thick, or curly hair.

Professional lice removal provides hands-on help from trained technicians who can carefully inspect the hair, assist with lice and nit removal, and explain what to do afterward.

At Orange Cross Lice Removal, our goal is to make the experience as comfortable and stress-free as possible so your family can get back to its normal routine.